Welcome to our JCESD IT How-to Page. The IT team will use this site to post tech help tips and documents related to the implementation of Google Apps and other tech topics.



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Please note the Navigation area to the right......this is where you will find help related to particular topics.




Computer Virus Hoaxes


If you see a pop-up or windows that says you have a Trojan Virus, Windows 2010 or 2009 Antivirus.... It is FAKE
Our IT department is currently using Kaspersky antivirus on all systems in all districts. Any other virus related program by any other name is a scam website that managed to sneak a pop-up onto your screen.
  • Learn what to watch for and how to avoid the loss of use of your computer for the repair time.
    • 2010 Antivirus
    • 2009 Windows Antivirus
    • Trojan Virus Scan
    • System 2011

2010FakeVirus.jpg
To keep yourself safe-
Do Not click on anything on your computer screen. On your keyboard hit the keys Ctrl/Alt/Delete and wait for the window that appears, choose Task Manager.
Highlight, one at a time, the Internet applications running and click "End Task".
Save anything else you are working on and reboot your computer.
This should clear things up for you to open Kaspersky and run a scan.
Please inform Technology of the issue so we can double check the system is clean.